I was so happy when I first started seeing self-checkout lanes show up at grocery stores. Finally, it was now possible to run in to a big grocery store, grab an item, and be out in just a few minutes. Now you can find them just about anywhere. Unfortunately, the general public is not capable of utilizing this new concept.
Correct me if I’m wrong, but the self-checkout is meant for people that just want to stop in, pick up a few things, and get out quickly.
There is a Kroger behind my work that I visit frequently to pick up random miscellaneous items. Here is what I see at the self-checkout yesterday.
Station 1: A white trash looking woman with a two carts full of Swanson dinners, taking her time to scan each one while screaming at her kids.
Station 2: A 95 year old woman who has no idea what shes doing. She only has a few items, but it could be hours before she figures out that touch screen.
Station 3: A Mexican family that is totally lost. I don’t even know where to begin describing some of the things they were trying to do.
Station 4: A middle aged man who can’t seem to figure out that the bagging area is weighted and keeps removing items from the bags. He then waits for assistance from an employee each time. Note: The employee is tied up helping the 95 year old woman and trying to understand the mexican people.
I waited in line for 10 minutes to check out with 1 pack of light bulbs and an energy drink.